Storm Goretti

Important Information ⚠️

Storm Goretti is expected to bring strong winds and heavy rain across the islands.

This page brings together key information, practical storm guidance and what to do if you’re affected.

NFU

NFUM Policyholders 

We have arranged emergency accommodation for any NFUM policyholder that is unable to stay in their home due to severe damage from Storm Goretti.

🇯🇪 If you reside in Jersey please contact or go to:

Premier Inn (Bath Steet) by visiting their website and checking availability: Jersey St Helier (Bath Street) Hotel | Premier Inn

Uplands Hotel (Morvan Hotels) – Call 01534 726 521.

 

🇬🇬 If you reside in Guernsey please contact or go to:

The Duke of Normandie – Call 01481 721 431

You will be required to provide your NFUM policy number and may be required to pay for the appropriate standard or family room rate. If you pay in advance, we will guarantee the payment for legitimate claims and subject to your policy wording, terms & conditions.

💡 Please also bear in mind that you have emergency support available to you by calling 029 2055 8659.

All other insurers

If you have a policy with another insurer, please visit Home Claims | Islands Insurance

⚠️ So that we can prioritise those in acute need, we would ask that non-emergency claims are reported to us in the usual way via the website or by calling us on 01534 835 383 during office open hours. 

Need to Make a Claim?

If you are unlucky and the worst happens, please tell us about it immediately.

Make a Claim
How to Prepare Ahead of the Storm

Around the home

  • Secure or bring inside loose items such as garden furniture, bins and plant pots

  • Close and secure windows, doors and shutters

  • Park vehicles away from trees, walls and coastal areas where possible

Inside the property

  • Move valuable or easily damaged items away from windows

  • Keep torches, batteries and mobile phones charged

  • Know where stopcocks and fuse boxes are located

If travelling

  • Check travel plans and local updates before setting off

  • Allow extra time and avoid unnecessary journeys during severe weather

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After the Storm

Once it is safe to do so:

  • Check for visible damage to buildings, vehicles or property

  • Take photos of any damage before clearing it up, if possible

  • Make temporary repairs to prevent further issues (only if safe)

Here to support you

If damage has occured, claims can be reported as soon as it is safe to do so. Having policy details can help speed up the process. 

For emergencies outside normal hours, follow claims instructions provided in policy documentation.

We're set up to handle your immediate needs:

  • A Safe Place to Stay: If your home has been compromised, we’ll sort out temporary accommodation.
  • Business Support: Struggling businesses, we’re on hand to help you recover your stride fast.
  • Quick Car Claims: We’re expediting the process for damaged vehicles, getting you back in the driver’s seat.

Stay Safe 🌧️

Always follow local authority advice and weather warnings. Personal safety should come first.