AUGUST GUIDE
Insurance myths, misunderstood terms and top customer questions
There are plenty of assumptions about insurance, but they are not always correct. In this month’s guide, we explain some of the questions and misconceptions customers raise most often, including what comprehensive cover may include, why premiums can change and why the cheapest policy is not always the best value.
What you'll learn in this guide
Common insurance misconceptions
Straightforward explanations
Broker answers to top questions
Confidence in your cover
Did you know? Common insurance questions answered.
Insurance can sometimes teel confusing. We've brought together some of the questions we're asked most often to help you better understand your insurance and feel more confident in your cover
Not always. This depends on your policy and whether a Driving Other Cars extension applies.
Premiums are influenced by repair costs, inflation and wider claims trends, not just your own claims history.
No. These are different figures, and using the wrong one could leave you underinsured.
An insurer provides the policy. A broker helps you understand your options, arrange suitable cover and support you throughout the life of your policy.

Quick fire FAQ's
Usually not.
Buildings covers the structure; contents covers your belongings.
